Best Practices Plus Lessons Learned in Use of Web Applications Tom Clendenning, Manager, UC Services, Florida Agency for Workforce Innovation Jerry Fleming, Program Manager, Tax Automation Unit, Connecticut Department of Labor Roger Holmes, Chief, Benefits Bureau, Unemployment Insurance Division, Idaho Department of Labor
Cool Features of UI Systems: Jeanne Murphy, IT Support Unit Supervisor, Montana Jerry Fleming, Program Manager, Tax Automation Unit, Connecticut Department of Labor Gail Jack, Project Manager, Office of Unemployment Compensation, Ohio Department of Job & Family Services Scott Harrell, UI/ITS Liaison, Mississippi Employment Security Commission John S. Mahoney, Asst. UI Director for Benefits, North Carolina Employment Security Commission
Workshops
Unified Messaging
Dan Faber, Director of Creative Marketing, GovConnect
IT Defined: A Session for the Technically Challenged!
Bob Davis, Bureau Chief, Benefit Payment Control, Idaho Department of Labor
Brett Richard, Information Systems, Development Manager, Idaho Department of Labor